Account Manager, Client Development

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

At CIRCANA, we deliver growth to clients based on big data—our predictive analytics and forward-thinking insights help CPG, OTC, health care, retailers, and media companies remain relentlessly relevant, capture marketing share, connect with consumers, and deliver market-leading growth. The convergence of our proprietary, on-demand cloud-based technology and our client-focused colleagues leads to a seismic shift in drivers of success in all industries.

For CIRCANA colleagues, we focus on the moments that matter. From meaningful work and impact to continuous improvement we challenge ourselves to grow both professionally and personally. You’ll feel a true sense of connection and purpose in your work and will craft the direction of your career in a highly personalized way. No matter the department you join, you’ll find yourself constantly growing and developing the skills of the future to deliver client growth. We believe in the undeniable strength that diverse people, culture, thought, and skill brings to our business, our clients, our people, and our communities. We are committed to nurturing a dynamic culture that embraces and celebrates growth, feedback, recognition, flexibility, belonging, and wellbeing for all.

What will I be doing?

Leveraging CIRCANA’s consumer data solutions including receipt solutions, surveys, panel, and more, the Manager of Consumer & Shopper Insights (CSI) is responsible for growing the relationships between CIRCANA and key retailer clients. This person will engage in all aspects of client support, including onboarding, nurturing client relationships at all levels, making analytical recommendations, and creating and delivering insightful presentations.

They will be responsible for collaborating with internal practice teams to provide answers to our retail partners’ most important questions, increasing strategic partnerships, and driving revenue. The goal is to extend beyond providing data, but to be a trusted partner our internal practice teams and clients rely on.

Job Responsibilities

  • Own the budget and day-to-day CSI relationships with key retail partners
  • Build strategic relationships with client contacts to develop business insights regarding the clients’ most important issues/needs, both short and long-term
  • Proactively relate consumer insights to category/industry trends to identify and quantify client business opportunities
  • Utilize Unify+ and other analytic related software provide insights and recommendations to our clients
  • Understand and communicate complex data in an easily digestible format
  • Partner with cross-functional departments and teams within CIRCANA to ensure success for the business
  • Expand the client base to include a broader mix of end users

Requirements

  • 3-7 years of experience within data analysis, client services, or account management.
  • Demonstrate fearlessness and stability both internally and with clients in a quickly evolving environment
  • Strong analytical skills and problem-solving abilities; curiosity and drive
  • Ability to generate/support creative ideas and effectively sell those ideas.
  • Aptitude to synthesize data and develop meaningful conclusions/insights from several data sources.
  • Understanding of how consumer data can be used to identify business building opportunities for clients.
  • Experience and practical application of utilizing longitudinal panel data is highly preferred
  • Strong presentation skills with a high comfort level presenting to large groups and senior audiences.
  • Strong organizational and project management skills.
  • BA/BS or equivalent. Market research, economics, statistics or marketing background preferred.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $64k to $100K.

This job is also eligible for [bonus/incentive/commissions/equity] pay.

We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees.

You can apply for this role through [methods to apply (e.g., Careers website link and/or Intranet site for internal candidates)].


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