National Wholesale Accounts Sales Manager

POSITION: National Wholesale Accounts Sales Manager

REPORTS TO: President and Operations Manager

TERRITORY: Worldwide

DEPARTMENT: Wholesale

CLASSIFICATION: Exempt

POSITION OBJECTIVES: The National Wholesale Accounts Sales Manager manages a department of sales associates/assistants. The National Wholesale Accounts Sales Manager is responsible for managing the department, and for regularly directing the work of personnel within his or her department. The National Wholesale Accounts Sales Manager is primarily responsible for the training, discipline, advancement and performance of all personnel in his or her department. The National Wholesale Accounts Sales Manager is responsible for maintaining, growing, and expanding sales within his or her department.

ESSENTIAL FUNCTIONS: Maintain, grow and expand sales within the department. Take ownership of the company web site which sole purpose is to promote and enhance marketing, sales and order taking with National Accounts. No other sales department in the company depends on the web site in this way. An increase in sales generated by the web site will be quantified on a quarterly basis by mutual agreement. Monitor military activities and operations to remain informed about potential sales and/or marketing opportunities. Accurately project and achieve sales goals. Oversee and conduct marketing to facilitate sales and growth. Provide and facilitate high customer service within the department. Represent the Company at trade shows as required. Manage the quality and performance of personnel in his or her department. Effectively communicate expectations, policies and procedures to the assigned department, as well as consequences of failure to comply with the same. Motivate department to meet sales goals while adhering to the Company’s quality standards and client requirements. Maintain department-wide and individual production/performance records. Plan department work to ensure satisfactory completion, and take responsibility for department performance relative to quality, performance, and goals. Participate and make effective recommendations/decisions in the process of interviewing and hiring department employees. Manage on-the-job training of department employees. Assign and apportion work among department employees based on their performance and abilities and monitor and direct the daily performance of department employees. Monitor sales activity and order taking and assist department employees as necessary. Provide problem resolution. Provide ongoing feedback to department employees regarding performance and opportunities for improvement. Appraise department employees’ productivity relative to goals and recommend/make status and wage changes as appropriate. Manage and respond to employee complaints and grievances. Handle department-employee discipline, up to and including termination recommendations/decisions, with regards to attendance, performance, and all aspects of enforcing Company policy. Maintain, grow, and expand sales within the department. Oversee and conduct marketing to facilitate sales and growth. Monitor military activities and operations to remain informed about potential sales and/or marketing opportunities. Determine and oversee distribution of supplies and materials for use in department. Exercise knowledge, understanding, and ensure department-wide compliance with all applicable Federal, State and Local laws and regulations. Effectively communicate with management, employees, clients, suppliers, vendors, contractors, and subcontractors. Provide recommendations to upper-management regarding problem areas, opportunities for improvement, or improved processes. Develop and implement an annual sales and marketing plan. This list of “Essential Functions” is not intended to be limiting. The Company reserves the right to revise this job description as needed to comply with actual job requirements.

PERFORMANCE STANDARDS: Must demonstrate strong decision-making skills. Must be able to effectively manage and direct work of others. Must be able to evaluate work of others. Must maintain high level of confidentiality of Company and client information. Must demonstrate excellent interpersonal, written, and oral communication skills. Must be able to work in a team-fostered environment Must be able to work in a multi-tasked environment. Must be able to effectively prioritize and organize work of self and others. Must perform all duties in accordance with Company policies and guidelines. Must maintain and exhibit high degree or professionalism. Must abide by Company Rules of Conduct. Must be able to sell effectively in a B2B wholesale environment. Sales is the life blood of the company and if sales are stagnant or in decline, the correct and immediate steps to reverse the stagnation must be taken. This is your number one priority.


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