Senior Client Relationship Manager


We are looking for Client Relationship Manager for our Fulltime role at Phoenix, AZ || Hybrid. Please have a look at the below job description and provide me your most updated copy of resume at [email protected] or you can call me at (212) 729-6543 Ext 495.

Position: Client Relationship Manager

Location: Phoenix, AZ || Hybrid

Duration: Fulltime

Job Description:

  • The Account Manager is responsible for the overall relationship with customer accounts, as assigned.
  • This individual acts as the internal customer advocate in the delivery of all our project’s products and services, working across all departments and with the customer directly, to ensure a high level of satisfaction.
  • This role involves the analysis of customer inquiries and managing the inquiry to closure through the established software support processes utilized.
  • Excellent communication skills, both written and verbal are essential, as well as the ability to optimize resources and expertise from the team while fostering a cooperative spirit.
  • This position is responsible for organizing, tracking and prioritizing multiple concurrent tasks involving people from various functional areas.
  • Responsible for troubleshooting for use in the area of healthcare claims management.
  • In addition, to support the growth of Javelina customers and Company’s HealthCare Services.

Years of experience needed –

  • A minimum of 5 years client involvement with a proven record of interacting with clients in a positive, professional, and tactful manner.
  • A minimum of 5 years Healthcare claims processing or Healthcare equivalent work experience.

Technical Skills:

  • Understand system interfaces, the import/export of claims, eligibility, providers, accumulators, etc.
  • Baseline triaging for all customer submissions.
  • Communicate directly with customer to resolve problems.
  • Work with other departments to research and resolve customer issues.
  • Produce high quality work that is thorough, accurate and timely.
  • Accurately maintain records while meeting reporting deadlines.
  • Work with internal and external customers including all levels of management.
  • Responsible for running and managing customer meetings.
  • Detailed business knowledge of Health Plans or TPAs.
  • Working knowledge of Microsoft Office Suite.
  • Strict attention to detail and documents approach for others to follow.
  • Focuses on needs of customers.
  • Capable of clearly explaining complex topics.

Technical expertise

  • Must have the ability to perform reasoning to enable planning and tracking of complex implementation projects.


  • Candidate must live in Arizona (Phoenix Metro Area).
  • The Account Manager must have a business or technical college degree or equivalent work experience.

Kanchan Sharma

Technical Recruiter

Tanisha Systems Inc., Edison, NJ

Phone: 212-729-6543 Ext # 495

Email: [email protected]






Leave a Reply

Your email address will not be published. Required fields are marked *